schumigirl
It's a bit of a roodie doodie word for lady parts
- Joined
- May 15, 2007
With the recent events and uncertainty, macraven and I have discussed whether to make changes to the hotel stickies.
However, we have decided to leave them as they are for now, as this is an ever changing situation and certainly unprecedented.
Once any changes and updates have been announced and confirmed, we will update them all with correct information.
MENU`S AND OPERATING TIMES FOR RESTAURANTS AND SERVICE CAN BE CHANGED AT ANY TIME WITHOUT NOTICE.
This is your new updated thread for information on all aspects of your stay at the Hard Rock Hotel.
We have many new visitors to the site asking questions and needing help with their visit, hopefully this thread will answer any questions anyone may have. Room choice, views, restaurant choices and so much more........please ask any questions you may have.
Any comments about your stay at Hard Rock Hotel are most welcome.
ONE NIGHTS STAY WILL BE CHARGED ON BOOKING. BALANCE TO BE PAID ON DEPARTURE.
IF YOU WISH TO PAY ANYTHING OF YOUR HOTEL STAY BEFORE YOUR TRIP, PLEASE CONTACT HOTEL DIRECTLY.
Hard Rock Hotel 5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
AS OF 2020 THE CHARGE FOR A THIRD ADULT PER ROOM GOES UP TO $40 PER NIGHT. THIS EXTRA CHARGE IS FOR AGED 18 AND OVER.
CHECK IN AND CANCELLATION POLICY
Age Requirements
Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older.
Check in/Check Out
Check-in at 4:00 PM
Check-out at 11:00 AM
Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed.
There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk
Modification Policy
Modifications to existing reservations are subject to availability at time of change.
Deposit Requirements
The following major credit cards may be accepted for deposits:
For reservation deposits, cash and traveler's checks are not accepted.
Hotel Taxes
Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge.
Florida State Sales Tax 6.5%
Orange County Occupancy Tax 6%
12.5% Total Tax
Cancellation Policy
Days Prior to Stay:
6 days or more
0- 5 days prior
Penalties:
Full refund
charged one night's room rate plus tax
PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
PARKING CHARGES
Overnight Guest Parking
Self parking: $28 plus tax per night, per vehicle
Valet parking: $37 plus tax per night, per vehicle
Day Guest Parking
Self parking: $30 plus tax per day, per vehicle
Valet parking: $42 plus tax per day, per vehicle
ONSITE CAR RENTAL:
Avis car rental is onsite at the hotel
STAY MORE SAVE MORE
Universal Orlando® Resort: THE LONGER YOU STAY, THE MORE YOU SAVE!Save Up to 35%* when you stay 7 nights or longer at an on-site hotel.
Save throughout the year by choosing dates that best fit your travel plans—with THE BEST DAYS TO VACATION!
Hard Rock Hotel guests enjoy Free Universal ExpressSM Unlimited ride access^ so you can SKIP THE REGULAR THEME PARK LINES in both parks—a value of up to $89 per person, per day^^ (valid theme park admission required).
TRANSPORTATION SERVICES OFFERED
On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels. Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk. SeaWorld® & Wet 'n Wild® water park Transportation*
Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure.
*Not valid for Special Events or Groups. Airport Transportation
An airport shuttle service is available for hotel guests arriving into Orlando International Airport through Destination MCO. Visit the concierge desk for details. Fees apply.
ONE QUESTION OFTEN ASKED.......DO WE GET UNLIMITED EXPRESS PASS HERE....
The answer is yes you do. It is valid from when you check in until park closing on your check out day.
Although check in is officially 4pm, you can check in as early as 6am. Your room may not be ready but if it isn't you can leave any bags you have securely with Bell Services located adjacent to check in.
When you check in you will be given room keys matching the amount of guests registered on your reservation. As of 2017 this is your EP. You use the room key that has your name and length of stay stamped on your key to enter the EP lines. It will be scanned either at the beginning or further into the line depending on the ride.
The EP queue is a separate to queue to the regular one and waits are usually much less than normal queue. You will need to show this to TM on entering the queue.
You will need your room key if you are planning to take advantage of Early Entry offered to onsite resort guests. EE is one hour before regular guests are allowed in.
**EP is a perk of staying at one of the qualifying hotels. Where you buy your park tickets has nothing to do with this and doesn't affect EP in any way**
There is a Will Call area where you can pick up pre ordered tickets or purchase any tickets you may need.
ONSITE RESTAURANTS
THE PALM RESTAURANT
World-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, the Palm’s legendary menu and exceptional wine list is sure to leave you satisfied.
No menu is available right now. We`ll add it as soon as it is published.
Resort or Business casual attire is recommended. However, smart-casual attire is completely acceptable. We ask for no beachwear in the restaurant and no sleeveless shirts for gentlemen.
Validation for complimentary Self or Valet parking is available for guests not staying in the hotel.
THE KITCHEN
Enjoy exceptional New American cuisine with a touch of rock 'n' roll attitude.
KIDS CRIB
Kids can hang out in the Kids' Crib – the walls are adorned with lunch boxes, colorful drumsticks; and a big screen TV to watch all of their favorite cartoons. Lil' rockers can hang out in bean bags and miniature table and chairs while mom and dad enjoy their dinner.
Kids Menu also available.
VELVET BAR
The place to be seen. Chic, stylish, swank, and sexy. Velvet Bar is a bar and so much more. Drop in for a chilled Martini or cocktail, or kick back with some appetizers and enjoy the tunes. A great way to jump start your evening for fun. Velvet is located on the hotel’s lobby level and opens up to The Veranda with outside seating. Open daily at 5:00 pm.
Click here to learn about Velvet Sessions, our monthly rock n’ roll cocktail party.
EMACK & BOLIO`S MARKETPLACE/STARBUCKS
A true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day. Only the finest ingredients are used to create eclectic flavors such as Bye Bye Miss American Mud Pie, Deep Purple Cow, and Jumping Jack Grasshopper Pie.
Discriminating coffee drinkers can enjoy an authentic Starbucks® latte, cappuccino or Frappuccino®. Candy, snacks and drinks are also available in the Marketplace.
Open 6am-11pm Sunday thru Thursday; 6am-12am Friday & Saturday (hours are subject to change).
BEACH CLUB
Whether you are sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back back at this poolside bar and grill. You can enjoy one of our feature Cabo Wabo cocktails, light snacks and refreshing drinks. Open daily.
CABANAS
Choices are standard cabana or beach side cabana.
Beach side has more sun and larger than the standard ones
Cabanas were redesigned and no longer have the themed ones.
(yellow submarine, etc)
All cabanas have the same style and set up.
Check the second post in this section for pictures of the cabanas around the pool.
They are the tent shaped tan/brown canvas(cloth) structures
Charges are based on the season you rent the cabana
Summer and holiday periods have a higher demand for the rentals and the prices will reflect that
October rates can run $225 to $275 for weekdays.
Friday and Saturday have higher rates/$300-350
Jan/Feb rates tend to be lower as less demand for rentals
Rates can be lower when the hotel has a lower occupancy
Cabana rentals cover from 9:00 am to pool closing times
Reserve a cabana by calling the HRH fitness center.
407 503 2236
Have not been able to confirm if ap discounts are available
24 HOUR ROOM SERVICE
Dine in the privacy and comfort of your own room. Whether you have an early morning meeting or just a case of the midnight munchies, you can choose from a wide variety of menu options. Room Service is available 24 hours a day, 7 days a week.
ACCOMODATIONS
Enjoy stylish furnishings and rock n' roll artwork in each room
Standard Rooms, Views of the Garden, Pool or Deluxe rooms
Guest Rooms from 375 sq. ft.
Entertainment Center with 32-inch flat panel TV
See Guest Room Details
CLUB LEVEL ROOM DETAILS
CLUB ROOM OPERATIONS MAY DIFFER FROM WHAT IS PUBLISHED DUE TO COVID-19.
Upgrade to Club Level and enjoy additional privileges including:
Rock Royalty Lounge Access
Continental Breakfast
Evening Hors d'oeuvres
See Club Level Room Details
CLUB LEVEL
Rock Royalty Lounge, our 3,500 square foot lounge located on the seventh floor
LUXURY SUITE DETAILS
Kids Suites with a separate kids room with 2 twin beds
650 sq. ft. King Suites offer extra living space for the whole entourage
Hospitality Suites with dining room table, oversized wet bar, office area & more
Indulgent Graceland Suite with baby grand piano, fireplace & 65" TV
See Luxury Suite Details
MAXIMUM OCCUPANCY PER GUEST ROOM
King Rooms - up to 3 guests* (rollaway rental needed for 3rd person)
Two Queen Rooms - up to 5 guests* (rollaway rental needed for 5th person)
* Maximum occupancies may require a rollaway at $35 plus tax per day. Only one rollaway is allowed per room. King Rooms have bedding for 2, requires rollaway for 3. Double Queen have bedding for 4, requires rollaway for 5. Available on a first come first serve basis. Additional charges apply for more than 2 adults guests per room.
POOL AREA AND RECREATION
The center piece of the Hard Rock Hotel is the 12,000 square foot pool - it's a "can't miss" activity during your stay with us.
Hang out at the beach and soak up the sun for the day. Your favorite tunes fill the air, plus the pool features an underwater sound system so you'll never miss a beat. Get yourself a refreshing beverage from the Beachclub and you'll be all set.
FITNESS CENTRE
The body rock® fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms, and locker facilities.
HOTEL ACTIVITIES
Catch a round of golf or get a massage in between visits to the theme parks. You'll never run out of fun things to do that are uniquely Hard Rock, including our new Fender® guitar amenity, where you can check-out a world-class guitar and jam out during your stay.
VELVET SESSIONS AND VELVET UNPLUGGED
The award winning "Velvet Sessions" is a rock & roll cocktail party held in the hotel's Velvet Bar and Lobby Lounge. Each "Session" showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation's best rock bands.
Velvet Unplugged is a laid back acoustic show in the heart of the hotel. You can reserve a table for two or four or come and hang we have plenty of standing room.
HOTEL SERVICES
ATM Machines
Cribs & Rollaways
Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $35 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room.
Microwaves
The fee for a Microwave is $15 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one Microwave is allowed per room and are available through Star Service Hotline.
Currency Exchange & Check cashing
Services available at the front desk of each hotel.
Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week
THERE ARE SELF SERVICE LAUNDRY ROOMS WITH WASHERS AND DRYERS FOR YOUR CONVENIENCE AT THIS HOTEL.
Star Service
Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request.
Wireless Internet
Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs.
*Premium wireless access is complimentary for up to 4 devices per room for a 24-hour period 1pm to 1pm.
^Premium Plus wireless access is $14.95 for up to 8 devices per room and for a 24-hour period of 1pm to 1pm.
LOEWS LOVES PETS
Loews Loves Pets
. Click here for the complete Loews Loves Pets Policy.
JUST FOR KIDS
CAMP LIL` ROCK
Kids will enjoy an arts & crafts table, storybook corner, computer desks, a movie room, and more. Counselors are trained to supervise toilet-trained children ages 4-14 only. One counselor for every 8-10 children.
COST: $15 per hour, per child / $15 per meal
HOURS: Open from 5:00 pm to 11:30 pm, Sunday through Thursday and from 5:00 pm to midnight on Fridays and Saturdays. Times are subject to change.
RESERVATIONS: Please call 407-503-2200 for reservations and more information.
However, we have decided to leave them as they are for now, as this is an ever changing situation and certainly unprecedented.
Once any changes and updates have been announced and confirmed, we will update them all with correct information.
MENU`S AND OPERATING TIMES FOR RESTAURANTS AND SERVICE CAN BE CHANGED AT ANY TIME WITHOUT NOTICE.
This is your new updated thread for information on all aspects of your stay at the Hard Rock Hotel.
We have many new visitors to the site asking questions and needing help with their visit, hopefully this thread will answer any questions anyone may have. Room choice, views, restaurant choices and so much more........please ask any questions you may have.
Any comments about your stay at Hard Rock Hotel are most welcome.
ONE NIGHTS STAY WILL BE CHARGED ON BOOKING. BALANCE TO BE PAID ON DEPARTURE.
IF YOU WISH TO PAY ANYTHING OF YOUR HOTEL STAY BEFORE YOUR TRIP, PLEASE CONTACT HOTEL DIRECTLY.
Hard Rock Hotel 5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
AS OF 2020 THE CHARGE FOR A THIRD ADULT PER ROOM GOES UP TO $40 PER NIGHT. THIS EXTRA CHARGE IS FOR AGED 18 AND OVER.
CHECK IN AND CANCELLATION POLICY
Age Requirements
Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older.
Check in/Check Out
Check-in at 4:00 PM
Check-out at 11:00 AM
Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed.
There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk
Modification Policy
Modifications to existing reservations are subject to availability at time of change.
Deposit Requirements
- Equal to one night's room rate plus tax.
- The credit card will be charged within 5 business days of the booking date.
- Arrivals within 5 days of booking will have their credit card charged upon hotel check-in; full cancellation policies apply.
The following major credit cards may be accepted for deposits:
For reservation deposits, cash and traveler's checks are not accepted.
- Discover/NOVUS
- American Express
- Visa
- MasterCard
- Diners Club
- Japanese Credit Bureau (JCB)
- Carte Blanche
Hotel Taxes
Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge.
Florida State Sales Tax 6.5%
Orange County Occupancy Tax 6%
12.5% Total Tax
Cancellation Policy
Days Prior to Stay:
6 days or more
0- 5 days prior
Penalties:
Full refund
charged one night's room rate plus tax
PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
PARKING CHARGES
Overnight Guest Parking
Self parking: $28 plus tax per night, per vehicle
Valet parking: $37 plus tax per night, per vehicle
Day Guest Parking
Self parking: $30 plus tax per day, per vehicle
Valet parking: $42 plus tax per day, per vehicle
ONSITE CAR RENTAL:
Avis car rental is onsite at the hotel
STAY MORE SAVE MORE
Universal Orlando® Resort: THE LONGER YOU STAY, THE MORE YOU SAVE!Save Up to 35%* when you stay 7 nights or longer at an on-site hotel.
Save throughout the year by choosing dates that best fit your travel plans—with THE BEST DAYS TO VACATION!
Hard Rock Hotel guests enjoy Free Universal ExpressSM Unlimited ride access^ so you can SKIP THE REGULAR THEME PARK LINES in both parks—a value of up to $89 per person, per day^^ (valid theme park admission required).
TRANSPORTATION SERVICES OFFERED
On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels. Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk. SeaWorld® & Wet 'n Wild® water park Transportation*
Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure.
*Not valid for Special Events or Groups. Airport Transportation
An airport shuttle service is available for hotel guests arriving into Orlando International Airport through Destination MCO. Visit the concierge desk for details. Fees apply.
- Departure Point from Airport: Ground transportation area on lower level of airport.
- Departure Point from Hotels: Porte Cochere of each hotel
ONE QUESTION OFTEN ASKED.......DO WE GET UNLIMITED EXPRESS PASS HERE....
The answer is yes you do. It is valid from when you check in until park closing on your check out day.
Although check in is officially 4pm, you can check in as early as 6am. Your room may not be ready but if it isn't you can leave any bags you have securely with Bell Services located adjacent to check in.
When you check in you will be given room keys matching the amount of guests registered on your reservation. As of 2017 this is your EP. You use the room key that has your name and length of stay stamped on your key to enter the EP lines. It will be scanned either at the beginning or further into the line depending on the ride.
The EP queue is a separate to queue to the regular one and waits are usually much less than normal queue. You will need to show this to TM on entering the queue.
You will need your room key if you are planning to take advantage of Early Entry offered to onsite resort guests. EE is one hour before regular guests are allowed in.
**EP is a perk of staying at one of the qualifying hotels. Where you buy your park tickets has nothing to do with this and doesn't affect EP in any way**
There is a Will Call area where you can pick up pre ordered tickets or purchase any tickets you may need.
ONSITE RESTAURANTS
THE PALM RESTAURANT
World-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, the Palm’s legendary menu and exceptional wine list is sure to leave you satisfied.
No menu is available right now. We`ll add it as soon as it is published.
Resort or Business casual attire is recommended. However, smart-casual attire is completely acceptable. We ask for no beachwear in the restaurant and no sleeveless shirts for gentlemen.
Validation for complimentary Self or Valet parking is available for guests not staying in the hotel.
THE KITCHEN
Enjoy exceptional New American cuisine with a touch of rock 'n' roll attitude.
Home - The Kitchen
the-kitchen.constantcontactsites.com
KIDS CRIB
Kids can hang out in the Kids' Crib – the walls are adorned with lunch boxes, colorful drumsticks; and a big screen TV to watch all of their favorite cartoons. Lil' rockers can hang out in bean bags and miniature table and chairs while mom and dad enjoy their dinner.
Kids Menu also available.
VELVET BAR
The place to be seen. Chic, stylish, swank, and sexy. Velvet Bar is a bar and so much more. Drop in for a chilled Martini or cocktail, or kick back with some appetizers and enjoy the tunes. A great way to jump start your evening for fun. Velvet is located on the hotel’s lobby level and opens up to The Veranda with outside seating. Open daily at 5:00 pm.
Click here to learn about Velvet Sessions, our monthly rock n’ roll cocktail party.
EMACK & BOLIO`S MARKETPLACE/STARBUCKS
A true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day. Only the finest ingredients are used to create eclectic flavors such as Bye Bye Miss American Mud Pie, Deep Purple Cow, and Jumping Jack Grasshopper Pie.
Discriminating coffee drinkers can enjoy an authentic Starbucks® latte, cappuccino or Frappuccino®. Candy, snacks and drinks are also available in the Marketplace.
Open 6am-11pm Sunday thru Thursday; 6am-12am Friday & Saturday (hours are subject to change).
BEACH CLUB
Whether you are sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back back at this poolside bar and grill. You can enjoy one of our feature Cabo Wabo cocktails, light snacks and refreshing drinks. Open daily.
CABANAS
- Cabanas for daily rental come completely equipped with a ceiling fan, HD plasma TV, refrigerator with 6 sodas and 2 waters, wireless internet
- All cabanas have a server assigned to you to meet your needs
- Phones are in the cabana so you can order direct to the Beach Club for food/beverage if you don't want to wait for your server.
- $50 food/beverage credit when you rent the cabana
Choices are standard cabana or beach side cabana.
Beach side has more sun and larger than the standard ones
Cabanas were redesigned and no longer have the themed ones.
(yellow submarine, etc)
All cabanas have the same style and set up.
Check the second post in this section for pictures of the cabanas around the pool.
They are the tent shaped tan/brown canvas(cloth) structures
Charges are based on the season you rent the cabana
Summer and holiday periods have a higher demand for the rentals and the prices will reflect that
October rates can run $225 to $275 for weekdays.
Friday and Saturday have higher rates/$300-350
Jan/Feb rates tend to be lower as less demand for rentals
Rates can be lower when the hotel has a lower occupancy
Cabana rentals cover from 9:00 am to pool closing times
Reserve a cabana by calling the HRH fitness center.
407 503 2236
Have not been able to confirm if ap discounts are available
24 HOUR ROOM SERVICE
Dine in the privacy and comfort of your own room. Whether you have an early morning meeting or just a case of the midnight munchies, you can choose from a wide variety of menu options. Room Service is available 24 hours a day, 7 days a week.
ACCOMODATIONS
Enjoy stylish furnishings and rock n' roll artwork in each room
Standard Rooms, Views of the Garden, Pool or Deluxe rooms
Guest Rooms from 375 sq. ft.
Entertainment Center with 32-inch flat panel TV
See Guest Room Details
CLUB LEVEL ROOM DETAILS
CLUB ROOM OPERATIONS MAY DIFFER FROM WHAT IS PUBLISHED DUE TO COVID-19.
Upgrade to Club Level and enjoy additional privileges including:
Rock Royalty Lounge Access
Continental Breakfast
Evening Hors d'oeuvres
See Club Level Room Details
CLUB LEVEL
Rock Royalty Lounge, our 3,500 square foot lounge located on the seventh floor
- Personal concierge services to help with all your vacation needs
- Complimentary use of computer with internet access and printer
- Library of rock 'n' roll magazines
- Complimentary coffee, assorted teas, and soft drinks throughout the day
- Continental breakfast served each morning (7:00am - 10:00am)
- Hot and cold hors d'oeuvres and complimentary beer and wine (5:00pm - 7:00pm)
- "Evening Sweets" each night (8:30pm - 9:30pm)
- 2 Television viewing areas with large screen televisions
- Reduced Prices on Cabanas
LUXURY SUITE DETAILS
Kids Suites with a separate kids room with 2 twin beds
650 sq. ft. King Suites offer extra living space for the whole entourage
Hospitality Suites with dining room table, oversized wet bar, office area & more
Indulgent Graceland Suite with baby grand piano, fireplace & 65" TV
See Luxury Suite Details
MAXIMUM OCCUPANCY PER GUEST ROOM
King Rooms - up to 3 guests* (rollaway rental needed for 3rd person)
Two Queen Rooms - up to 5 guests* (rollaway rental needed for 5th person)
* Maximum occupancies may require a rollaway at $35 plus tax per day. Only one rollaway is allowed per room. King Rooms have bedding for 2, requires rollaway for 3. Double Queen have bedding for 4, requires rollaway for 5. Available on a first come first serve basis. Additional charges apply for more than 2 adults guests per room.
POOL AREA AND RECREATION
The center piece of the Hard Rock Hotel is the 12,000 square foot pool - it's a "can't miss" activity during your stay with us.
Hang out at the beach and soak up the sun for the day. Your favorite tunes fill the air, plus the pool features an underwater sound system so you'll never miss a beat. Get yourself a refreshing beverage from the Beachclub and you'll be all set.
FITNESS CENTRE
The body rock® fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms, and locker facilities.
HOTEL ACTIVITIES
Catch a round of golf or get a massage in between visits to the theme parks. You'll never run out of fun things to do that are uniquely Hard Rock, including our new Fender® guitar amenity, where you can check-out a world-class guitar and jam out during your stay.
VELVET SESSIONS AND VELVET UNPLUGGED
The award winning "Velvet Sessions" is a rock & roll cocktail party held in the hotel's Velvet Bar and Lobby Lounge. Each "Session" showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation's best rock bands.
Velvet Unplugged is a laid back acoustic show in the heart of the hotel. You can reserve a table for two or four or come and hang we have plenty of standing room.
HOTEL SERVICES
ATM Machines
- Hard Rock Hotel: located adjacent to the main lobby near the ballroom
Cribs & Rollaways
Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $35 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room.
Microwaves
The fee for a Microwave is $15 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one Microwave is allowed per room and are available through Star Service Hotline.
Currency Exchange & Check cashing
Services available at the front desk of each hotel.
Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week
THERE ARE SELF SERVICE LAUNDRY ROOMS WITH WASHERS AND DRYERS FOR YOUR CONVENIENCE AT THIS HOTEL.
Star Service
Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request.
Wireless Internet
Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs.
*Premium wireless access is complimentary for up to 4 devices per room for a 24-hour period 1pm to 1pm.
^Premium Plus wireless access is $14.95 for up to 8 devices per room and for a 24-hour period of 1pm to 1pm.
LOEWS LOVES PETS
Loews Loves Pets
- Pets are permitted with a $100 fee per night*.
- No more than two pets may occupy any one guestroom
- Guests with pets must be booked into a pet friendly room category (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one)
- Arrangements must be made with housekeeping for daily room cleaning
- Dogs may be walked in designated areas only
- If the dog’s behavior results in complaints by other guests, the owner may be asked to board the dog in an outside shelter
- Pets are not allowed in the pool/lounge or restaurant areas
- Pet friendly rooms include:
- Loews Portofino Bay Hotel: Garden View & Bay View rooms only.
- Hard Rock Hotel: Garden View rooms only.
- Loews Royal Pacific Resort: Standard rooms only.
- Club rooms do not participate in the program
- Your pet(s) should have all recommended vaccinations currently up-to-date, and you agree to obtain and provide current records from a licensed veterinarian regarding your pets should Loews Hotels request this information at any time.
. Click here for the complete Loews Loves Pets Policy.
JUST FOR KIDS
CAMP LIL` ROCK
Kids will enjoy an arts & crafts table, storybook corner, computer desks, a movie room, and more. Counselors are trained to supervise toilet-trained children ages 4-14 only. One counselor for every 8-10 children.
COST: $15 per hour, per child / $15 per meal
HOURS: Open from 5:00 pm to 11:30 pm, Sunday through Thursday and from 5:00 pm to midnight on Fridays and Saturdays. Times are subject to change.
RESERVATIONS: Please call 407-503-2200 for reservations and more information.
Last edited:
